What to do if you cannot access QIoT Suite Lite?

What to do if you cannot access QIoT Suite Lite?

What to do if you cannot access QIoT Suite Lite? When you start QIoT Suite Lite, background services need some time to fully load. If you try to access QIoT Suite Lite during this time you will see the following error messages:   If these messages persist, check your network access permissions in Control Panel > System > Security > Allow/Deny List. If “Allow connections from the list only” is selected, this may cause issues with connecting to QIoT Suite Lite. For more information, check https://www.qnap.com/en/how-to/faq/article/why-do-some-qts-apps-not-function-properly-after-i-enable-system-security-allowdeny-list-allow-connections-from-the-list-only   You can also…

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How do I fix errors after changing my NAS IP address?

How do I fix errors after changing my NAS IP address?

How do I fix errors after changing my NAS IP address? If your NAS IP address changes, then your devices will be unable to connect to QIoT Suite Lite and your resourceinfo.json file will contain the wrong IP address. You can fix this by following these steps: Log into QIoT Suite Lite as an administrator Go to the Settings page Click “Administrative Settings“ In QIoT Device Gateway Settings, IP address changes will be highlighted in red Click “Update IP Address” After updating your IP Address, you should re-deploy your resourceinfo.json file…

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How to access QIoT Suite Lite debug log?

How to access QIoT Suite Lite debug log?

How to access QIoT Suite Lite debug log? In this FAQ, we will introduce you how to access QIoT Suite Lite debug log when some error happened. You can download this debug log and transfer it to QNAP technical service engineer for solving your problem.   If you can log in to QIoT Suite Lite successfully then you may follow the steps to download log: In QIoT Suite Lite page > click> click “About” Click “Download debug log“ Transfer “qiotdebug.tar.gz” file to QNAP technical service engineer    If you can not…

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How to install and configure Azure IoT Edge on QNAP NAS

How to install and configure Azure IoT Edge on QNAP NAS

This tutorial provides step-by-step guidance to install Azure IoT edge runtime on QNAP NAS. For x86(Intel/AMD) models – using Linux Station For ARM models – using Container Station(LXC) Steps for x86 models – using Linux Station Please go to App Center and install Linux Station. Intall and configure Ubuntu 16.04 in Linux Station. Connect to NAS via SSH Access to Ubuntu 16.04 Console by the following command:

log in to NAS with admin account/password Install Docker-ce 17.09.1 with the following commands :

Refer to Microsoft documents Quickstart: Deploy your first IoT Edge module to a Linux x64 device for Azure…

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How QIoT Suite Lite store sensor data

How QIoT Suite Lite store sensor data

In previous design, user need to add QDatabase to store data, however most of the user feedback wants to automatically store all the data accordingly. So that after QIoT v1.1 once using the QBroker node, the data will auto save to database and don’t need to use QDatabase anymore. All the data from QBroker (in), will store in the QDatabase, and user can use QHistoricData to retrieves the maximum, minimum, and average value stored in the QDdatabase

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If error messages appear when installing AWS Greengrass (After updating QTS Lite from 4.3.3 to 4.3.4)

If error messages appear when installing AWS Greengrass (After updating QTS Lite from 4.3.3 to 4.3.4)

After upgrading QTS Lite from 4.3.3 to 4.3.4, attempting to install AWS Greengress may results in the following  error messages: To reslove this situation, you must remove and reinstall Container Station. To do so, follow these steps: 1. Go to “App Center” , find “Container Station“, click the downwards arrow next to “Open“, and select “Remove“.   2.  Reinstall the “Container Station” and then install “AWS Greengrass“.    

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How to solve the problem when using different port of QIoT Suite Lite v1.1.111

How to solve the problem when using different port of QIoT Suite Lite v1.1.111

In QIoT Suite Lite v1.1.111, it has avoided some well-known port (e.g., http-8080, https-443), but it will also confront some specific problems. Thus, we list some port for QIoT Suite Lite v1.1.111 used to avoid conflict. There are some ports been listed as follow to provide interior system to connect with outer devices (Port of Qgateway must be connect with outer connection, in this way, it can connect with devices) System Ports QIoT Suite Lite interface http(default:8080) and https(default:443) are according to port that QTS system set. Qgateway-QIoT Suite Lite Data Gateway System TCP-23000…

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